Why Choose Us?
ITEC FUSION was started with the objective of fulfilling the needs of the consumers for new and innovative methods of automation for national and international clients. So far we have lived up to our aims and provided the most effective solutions to our customers. ITEC FUSION provides your organization with a simple, yet powerful customer cares solution that can be customized to the requirement of your business sectors. We cater to the needs of the most prestigious sectors in Pakistan, GCC, Europe, US.
Mission Statement
- Our vision is to develop and implement a customer care solution that will deliver value-added services for the customers and their customers.
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We are committed to provide practical guidance in the process of development and defect prevention and the create awareness about the latest advances in the International Arena
Our Project Development Methodology
Define Project Scope
Our team accomplishes the building of solution components (code as well as documentation). We use the best approaches of several standard processes and support different kinds of outsourcing.
Design and Development
Our team accomplishes the building of solution components (code as well as documentation). We use the best approaches of several standard processes and support different kinds of outsourcing.
Testing
Testing emphasizes usage and operation under realistic environmental conditions. The team focuses on resolving and triaging (prioritizing) bugs and preparing the solution for release. Testers develop the test plan,
test cases and scripts, test the system and verify that it operates according to the specification. After rigorous testing, we launch the application.
Delivery and Support
Our team deploys the core technology and site components, stabilizes the deployment, transitions the project to operations, conduct user education, site acceptance testing, support, and obtains final site acceptance testing.
After the product is carefully tested and gone through the trial process, it's Beta version is launched for client assurance and customer satisfaction is achieved through constant support and assistance in order to launch the final product
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Our Strategy
- Website Design and Development: First, we’ll develop the client’s website by conducting a research into the client’s industry and target market with the aim of understanding what works and determining how it can be applied in meeting the client’s needs. We then develop the website based on our client’s requirements, our understanding of the industry and our evaluation of the target customer’s modus operandi.
- Search Engine Optimization: Upon successful design and development of the website, we’ll move to the next stage which involves promoting the website by employing search engine optimization tactics, with a large focus on content marketing, considering Google’s “status quo.”
- Results Measurement: With the attainment of Google’s first page on popular keywords relevant to the client’s product or services and an exponential growth in traffic, we’ll then move on to the third stage which involves measuring the website’s performance by using Google analytics, heat maps and other efficient website monitoring tools. We generally measure bounce rates, website traffic, website’s visitors’ geographical location, and most importantly, conversion rate.
- Fine Tuning: Upon results measurements, we’ll then fine tune the website in order to improve results. We determine what to fine tune by analyzing data obtained from the previous stage. Fine tuning can range from changing the order of the website’s menu items to changing font sizes.